Non-Emergency Medical Transportation · Massachusetts

Your Reliable Medical Transportation Partner

Compassion That Comes Home. Getting you there safely, on time, every time.

Licensed & InsuredServing MassachusettsAvailable 7 Days a Week

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Or call us directly: (978) 394-7576

Our Services

Our Transportation Services

Compassionate, reliable transportation for every medical need — from routine appointments to specialized care.

Wheelchair Transportation

Safe, comfortable transport for wheelchair users with fully equipped, accessible vehicles and trained drivers.

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Ambulatory Transportation

Door-to-door rides for ambulatory patients who need reliable, caring assistance getting to their appointments.

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Medical Appointment Transportation

Dependable rides to doctor visits, specialist consultations, labs, imaging, and follow-up appointments.

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Dialysis Transportation

Consistent, on-time transportation for dialysis patients — three times a week, every week, without fail.

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Hospital Discharges

Smooth, safe transitions from hospital to home or care facility with attentive, professional drivers.

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Rehabilitation & Therapy Visits

Reliable transport to physical therapy, occupational therapy, speech therapy, and rehabilitation centers.

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Senior Transportation

Respectful, patient-centered rides for seniors — we take the time to ensure every passenger feels cared for.

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Adult Day Program Transportation

Consistent daily transport to and from adult day programs, keeping participants engaged and on schedule.

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Recurring Medical Transportation

Set it and forget it — we coordinate recurring rides so you never have to worry about getting to your next appointment.

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Long-Distance Medical Transportation

Comfortable, professional transport for longer journeys to specialty centers, hospitals, and care facilities across Massachusetts.

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Why Brooks Care

Why Choose Brooks Care

We're more than a transportation company — we're your care partner.

Compassionate, Trained Drivers

Our drivers are more than drivers — they're care partners. Every team member is trained in passenger assistance, sensitivity, and safety protocols to ensure every ride is a positive experience.

On-Time, Every Time

We understand that medical appointments can't wait. Our scheduling and dispatch systems are built around punctuality.

Wheelchair Accessible Fleet

Our vehicles are fully equipped with ramps, securement systems, and accessibility features for all mobility needs.

Licensed & Insured

Fully licensed and insured in Massachusetts.

HIPAA Aware

We handle all patient information with discretion and care.

Available 7 Days/Week

Medical needs don't follow a 9-to-5 schedule — neither do we.

Real-Time Scheduling

Easy booking by phone or online, with confirmation and reminders.

Work With Us

Two Ways to Work With Brooks Care

For Healthcare Facilities

Refer a Client. Build a Partnership.

Hospitals, dialysis centers, skilled nursing facilities, assisted living communities, adult day programs, case managers, and discharge planners — Brooks Care is your trusted transportation partner. We make referrals simple and recurring coordination seamless.

  • Streamlined client referral process
  • Recurring transportation coordination
  • Reliable, on-time pickups for your patients
  • HIPAA-aware communication
Become a Partner
For Individuals & Families

Book a Ride for Someone You Love.

Whether it's a routine doctor's visit, dialysis, therapy, or a hospital discharge — we're here to make sure your loved one gets there safely, comfortably, and on time. Every time.

  • Easy phone or online booking
  • Door-to-door assistance
  • Caring, professional drivers
  • Flexible scheduling
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Simple Process

How It Works

Getting started with Brooks Care is simple.

1

Schedule Your Ride

Call us, request online, or have your healthcare facility coordinate transportation on your behalf. We'll confirm your pickup details.

2

We Pick You Up

Your professional, caring driver arrives on time at your door — ready to assist you safely to your vehicle.

3

Arrive Safely

We provide door-to-door assistance, ensuring you arrive at your destination safely, comfortably, and on time.

Service Areas

Proudly Serving Communities Across Massachusetts

From Greater Boston to the North Shore, MetroWest, and beyond — Brooks Care is here for your community.

BostonWoburnBurlingtonLexingtonWalthamCambridgeSomervilleMedfordMaldenEverettChelseaRevereLynnSaugusStonehamWinchesterWilmingtonBillericaLowellLawrenceHaverhillPeabodySalemBeverlyGloucesterBrocktonQuincyNewtonFraminghamMarlboroughWorcesterAndoverMethuenTewksbury

Don't see your city? Contact us — we may still serve your area. Call us at (978) 394-7576

About Brooks Care

More Than a Ride. A Better Day.

People Driven. Community Focused. A Healthier Tomorrow.

Brooks Care was founded to fill a critical gap in Massachusetts — reliable, compassionate non-emergency medical transportation for those who need it most.

Based in Woburn, we serve individuals, families, and healthcare partners across the state with professionalism, care, and heart. Every ride is an opportunity to make someone's day a little easier.

We believe that getting to your medical appointment shouldn't be a source of stress. That's why we built a service centered on dignity, reliability, and genuine human connection.

1,000+
Rides Completed
34+
Communities Served
7
Days a Week
Learn Our Story
Brooks Care driver assisting a patient
Trusted Care
Massachusetts NEMT
FAQs

Frequently Asked Questions

Have questions? We have answers. If you don't see what you're looking for, give us a call.

Get In Touch

Request Transportation

Ready to get started? Reach out today — we'll take care of the rest.

Call Us
(978) 394-7576
Email Us
[email protected]
Our Office
100 Trade Center, Woburn, MA 01801
Hours of Operation
Monday – Sunday: 6:00 AM – 8:00 PM

Healthcare Facilities

For facility partnerships, recurring transportation coordination, or client referrals — call us directly or use the form to get started.

Send Us a Message

Or call us directly: (978) 394-7576

Ready to Ride with Brooks Care?

Call (978) 394-7576 or request a ride online today.