Healthcare partnerships
Reliable NEMT for your patients, every time
Brooks Care partners with hospitals, dialysis centers, clinics, and care facilities across Massachusetts to provide dependable non-emergency medical transportation — ambulatory and wheelchair-accessible — for your patients.
Who we work with
Transportation for every care setting
We serve a wide range of healthcare facilities across Massachusetts, from acute care hospitals to outpatient clinics and community programs.
Hospitals & Health Systems
Streamline discharge planning with reliable same-day and scheduled transport. Reduce readmissions and free up beds faster.
Dialysis Centers
Consistent, on-time transport for recurring dialysis patients. We coordinate directly with your scheduling team.
Medical Practices & Clinics
Reduce no-shows by ensuring patients arrive on time. We handle ambulatory and wheelchair-accessible transport.
Rehabilitation & Therapy Centers
Dependable transport for outpatient rehab, physical therapy, and occupational therapy appointments.
Adult Day Programs
Daily pickup and drop-off for adult day health programs. We work around your program schedule.
Assisted Living & SNFs
Transport residents to specialist appointments, procedures, and community activities with dignity and care.
Why Brooks Care
Built around your patients' needs
We understand that missed or late transport affects patient outcomes and your team's workflow. Here's how we make it easier.
Reliable, on-time arrivals
We track every trip and communicate proactively. Your staff always knows where the patient is.
Simple referral process
Submit a referral by phone, email, or our online form. No complex intake — we handle the logistics.
Wheelchair & ambulatory covered
Fully equipped wheelchair-accessible vehicles alongside standard ambulatory transport in one call.
Recurring transport coordination
We set up standing schedules for dialysis, therapy, and day programs — no repeat booking required.
Private pay accepted
Brooks Care is a private pay service. Patients and families pay directly — we do not accept insurance, MassHealth, or facility billing arrangements.
How it works
Simple referral process
Getting your patients transported is straightforward. No complex intake, no lengthy paperwork.
- 01
Submit a referral
Call us, email, or use the form below. Provide the patient's pickup location, destination, and transport needs.
- 02
We confirm the trip
Our team reviews the request and confirms availability, vehicle type, and timing — usually within the hour.
- 03
Patient is transported
A trained driver arrives on time, assists the patient, and delivers them safely to their destination.
- 04
You receive confirmation
We notify your team when the patient has been picked up and delivered, keeping your records complete.
Get started
Submit a partnership inquiry
Tell us about your facility and transportation needs. A member of our team will follow up within one business day to discuss how we can support your patients.
Ready to improve transportation for your patients?
Join the healthcare facilities across Massachusetts that trust Brooks Care for dependable, compassionate NEMT.